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Disclaimer & Privacy & Forms

Last edited:  Feb 2026


First Steps with Kelly, Registered Acupuncturist and Registered Traditional Chinese Medicine Practitioner, who assists the general public in taking control of their health through a combination of methods, with a special emphasis on mental energy work (through hypnosis or meditation) to unite the soul, the body, and the mind and reinforce willpower; and/or with the use of TCM Acupuncture.

* Acupuncture

* Electro-acupuncture

* Hypnosis

* Guided Meditation

* TDP lamp

* Moxibustion

* Fire Cupping

* Plastic Cupping

* Silicon Cupping

* Chinese Medicine Herbal Remedies

* TCM Diet Consultation

* Lifestyle Consultation

* TuiNa

* TaiChi

* QiGong

* Acupressure

* Reflexology

* Trigger Point Theory

* Fascia Theory

* Non-invasive Frequency Healing

* Reiki

Please read into Kelly's profile for her knowledge and background.

Please note that Kelly no longer offers free TCM related consultation.

Disclaimer : 

Kelly ensures that all recommendations she makes are genuine and free from any commission. She does not require patients or clients to purchase products through her, and they are free to obtain them from any source they choose. She provides only the names or images of recommended items—for example, foot massage, joint collagen—and does not receive any commission from her recommendations.

Please note that the services Kelly provides are not a substitute for emergency care. If you are experiencing a medical or psychological emergency, please contact your local emergency services or go to the nearest hospital immediately. If you are feeling extremely depressed or in danger of harming yourself,
please call or text 9-8-8 (Crisis Helpline - 24/7) for immediate support.

Forms: All patients must submit the two forms highlighted below:

Must fill in the following form annually:​​​

Must fill for each visit:


 

Kelly may ask patients to sign additional consent forms as appropriate for specific treatments.

"Acupuncture Session Form" kept at Step Up Yonge & Bloor​

"Cosmetic Acupuncture Form" kept at Step Up Yonge & Bloor​

Personal Health Information from you:

Patient Health Summary form must contain the following information:
✓ Patient identification (name, address, phone number)
✓ Personal and family data (Date of Birth (DD/MM/YY), Sex, Occupation)
✓ Family contact information
✓ Emergency contact information
✓ Family Doctor (name, address, phone number)
✓ Past medical history
✓ Risk factors
✓ Allergies/drug reactions
✓ Ongoing health conditions

Under the PHIPAct. 2004 of Ontario, Kelly tries her best to ensure PHIPA/HIPAA compliances are met.

Billing Scheme:

 

In short, ALL ACUPUNCTURE (INSURANCE eligible) appointment must be presented in person at Step Up Yonge & Bloor. Step Up Clinic will handle all billings. Operates under a different set of policies established by the clinic.


**Exceptions: Lifestyle / Diet / Chronic Illness Management / Herbal Consultation with TCM Diagnosis ONLINE are eligible for insurance claim. They will be submitted under TCM Diagnosis. Separate receipt will be sent to your email.
These are the ONLY services offered online eligible for insurance claim.

 

When hypnosis / hypnotherapy is conducted online, there is no insurance claim for these items.


Acupuncture / TCM - There is no discount policy as per professional college standard.

 

Legal Regulations:

Acupuncture / TCM is regulated under TCM Act. 2006.
Acupuncture / TCM is regulated under RPHA Act. 1991.
Regulated R.Ac., R.TCMP. follows Clean Needle Technique (CNT®) and infection control protocols.

Kelly has completed IPAC (Public Health Ontario) in 2017 & 2022.

Hospital work clearance Synergy Gateway verified in 2017 & 2021. (Expired)
Ministry of Labour Training completed in 2017.

Under the PHIPAct. 2004 of Ontario, Kelly tries her best to ensure PHIPA/HIPAA compliances are met on Wix.com.

Online sessions will be conducted through Google Meet/Zoom.

Patient Care (formerly FirstStepsOnline.ca):

Exclusive: All Patients visited in person from 2017-2023 - house call visits / occasional - Kelly has no place to work uptown but Kelly doesn't want to abandon patients from before. House calls available. She may borrow someone's home/others' clinic if necessary.  Kelly DOES NOT accept new patients privately. Kelly DOES NOT answer phone calls. Please use SMS or WhatsApp as she expects no new patients contacting her privately.
 

If you come across this website as a New Patient - please visit Step Up Yonge & Bloor

General Price Guide (Acupuncture) as of June 2025 - Operates under First Steps:
60 min for $ 120
75 min for $ 130
90 min for $ 150
100 min for $160
120 min for $180
180 min for $300

Herbal remedies are not included in the price. You are not required to purchase herbs from us.
(There may be a $30-50 traveling fee on top. Toronto, North York, Scarborough, Markham, Aurora, New Market, Barrie, etc.)

Professional Insurance:

Professional insurance covers the following professional services: Acupuncture; Acupressure; Herbology; Chinese Medicine Counselling including Dispensing of herbs or Herb Granule; Cupping; Laser Acupuncture; Heat Treatment; Lamp Treatment; Qigong; Tai Chi; Moxibustion; Gua Sha (Skin Scraping); Tuina; Bone Therapy; Topical Application of Chinese Herbal Products/Paste; Hypnosis; Reiki

info:

Soup is my family's
last name at birth


Herbal-Soup.com
my whole chinese name means herbal soup

Locations:

Step Up Yonge & Bloor (Toronto)

Online

Contact:

Name

Kelly Soup

Contact
SMS or Whatsapp

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FAQ & Articles

Questions and Answers

Disclaimer (Please read Disclaimer Privacy & Forms page):

First Steps with Kelly, Registered Acupuncturist and Registered Traditional Chinese Medicine Practitioner, who assists the general public in taking control of their health through a combination of methods, with a special emphasis on mental energy work (through hypnosis or meditation) to unite the soul, the body, and the mind and reinforce willpower; and/or with the use of TCM Acupuncture. First Steps with Kelly established in 2019.

Please note that the services Kelly provides are not a substitute for emergency care. If you are experiencing a medical or psychological emergency, please contact your local emergency services or go to the nearest hospital immediately. If you are feeling extremely depressed or in danger of harming yourself, please call or text 9-8-8 (Crisis Helpline - 24/7) for immediate support.

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