Welcome to
Herbal-Soup

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To make a purchase on our site, you must be either 19 years old in Canada or of the age of majority in your jurisdiction. If you are under 19 years old or the age of majority, you are not permitted to make purchases on our site. However, browsing is allowed for those under 13 years old, but providing personal information, making purchases, or registering on the website is prohibited. Please note that our Site is not intended for children under 13 years old.

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By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. We reserve the right to refuse services to any individual or entity and may modify eligibility criteria at our discretion. It is your responsibility to ensure compliance with all applicable laws, rules, and regulations. Failure to adhere to these terms may result in the revocation of your right to access our Services. If you do not agree to these Terms of Service, please refrain from using our site. 

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Please take a moment to review Herbal-Soup’s Privacy Policy.

It will provide you with insights into our privacy practices.

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Products Information and Services for Personal Use

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All prices displayed on Herbal-Soup’s website are quoted in Canadian Dollars.

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The material and information presented on the Site or by Herbal-Soup are intended for personal, educational, or informational purposes only. Statements made about any of our products by manufacturers have not been evaluated by Health Canada or Canadian Food and Drug Administration or any other government agency. The reported results, if any, may not necessarily occur in all individuals. Therefore, it is crucial to use all products strictly in accordance with their instructions, precautions, and guidelines.

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The statements and products sold through our site do not substitute for professional medical advice. If you require medical attention, please consult a physician immediately.

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The products and services available on the site, along with any samples provided by Herbal-Soup, are for personal use only. You may not sell or resell any of the products, services, or samples you purchase or receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order that we believe, in our sole discretion, may violate our Terms of Service. Additionally, where permitted by law, Herbal-Soup may limit the number of products available for purchase at our sole discretion.

 

Registration

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To sign up to become a Herbal-Soup registered customer, you must register for an account (an “Account”) on our Site. You must provide accurate and complete information and ensure that your "Account" details are kept up-to-date. You shall not choose a name or an username that belongs to another person with the intention of impersonating them. You shall not provide any false or inaccurate information when registering for an "Account". You are solely responsible for the activity that occurs on your "Account", and for keeping your password secure. You may never use another person’s user account or registration information for any services provided on our Site without proper permission. You must notify Herbal-Soup immediately of any breach of security or unauthorized use of your "Account". You should never publish, distribute, or post login information to your "Account". For any account-related issues, please submit a request through our contact form.

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Accuracy of Information

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We attempt to be as accurate as possible when describing our products on the Site; however, we do not warrant that the product descriptions, colors, information or other content available on the Site are accurate, complete, reliable, current, or error-free. This Site may contain typographical errors or inaccuracies and may not be complete or current. Herbal-Soup therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

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Content

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For the purpose of these Terms of Service, the term “Content”, includes, without limitation, information, data, text, video, written posts, comments, graphics, software and any other features made available or accessible on or through use of the Site. You acknowledge all Content accessed by you using the Site is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom.

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Availability of Content

Herbal-Soup does not guarantee that any Content will be made available on the Site. Herbal-Soup reserves the right to, but does not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all, and (ii) to remove or block any Content from the Services.

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Limited Licenses

We grant you a limited, revocable, non-transferable and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to: (a) republish, redistribute, transmit, sell, license or download the Site or any and/or all Content (except caching or as necessary to view the Site); (b) make any use of the Site or any and/or all Content other than personal use; (c) modify, reverse engineer or create any derivative works based upon either the Site or any and/or all Content; (d) collect account information for the benefit of yourself or another party; (e) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. Herbal-Soup reserves the right, at any time, without notice and in its sole discretion, to terminate your license and right to use the Services or Site and to block or prevent your future access to and use of the Services and Site. Herbal-Soup may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms of Service, (iii) respond to any claims that any Content violates the rights of third parties, (iv) respond to your requests for customer services, or (v) protect the rights, property or personal safety of Herbal-Soup, its users and the public.

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Your Obligations and Responsibilities

In the access or use of the Site, you shall comply with these Terms of Service and the special warnings or instructions for access or use posted on the Site. You shall always act in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms of Use, if you default negligently or willfully in any of the obligations set forth in these Terms of Use, you shall be liable for all the losses and damages that this may cause Herbal-Soup, our owner, subsidiaries, affiliates, partners or licensors.
 

Third Party Content

We are not responsible for the content of third-party websites or content (“Third Party Content”) linked to or from the Site. Herbal-Soup does not monitor, approve or have any control over any Third-Party Content and the inclusion of any does not imply any association, endorsement, or relationship between Herbal-Soup, our owner, subsidiaries, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.

Special Features, Functionality, Promotions and Events

The Site may offer certain special features and functionality or events (such as contests, sweepstakes, promotions or other offerings) which may (a) be subject to terms of use, rules and/or policies in addition to or in lieu of these Terms of Use; and (b) be offered by us or by third parties. If so, we will notify you of this and if you choose to take advantage of these offerings, you agree that your use of those offerings will be subject to such additional or separate terms of use, rules and/or policies. Herbal-Soup reserves the right to, at any time, modify, grant, cancel or remove promotions, coupons, contests or other offerings on our discretion.

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Submissions

It is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us full ownership of the Submission as if we had created, developed and posted the Submission for our own purposes. We reserve the right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services. You also acknowledge that your Submission will not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission. None of the Content that you submit shall be subject to any obligation of confidence on the part of Herbal-Soup, its parent company, agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees. Under no circumstances will we be liable in any way for any User Content submitted, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with the submitted User Content. Without limiting the generality of the foregoing or any other provision of these Terms of Use, we have the right to remove any submissions or User Content that violates these Terms of Service or is otherwise objectionable and we reserve the right to refuse service and/or terminate Accounts without prior notice for any users who violate these Terms of Service or infringe the rights of others.

Copyright

You acknowledge and agree that the content, materials, text, images, videos, graphics, trademarks, logos, music, software and other elements available on the Site are the property of Herbal-Soup and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. Herbal-Soup and the logo are trademarks of Herbal Soup. All of our Site's Content is Copyrighted by Herbal-Soup. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site. All rights not granted under these Terms are reserved by Herbal Soup.

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The site and its content and services are presented “as is.” We make no representations or warranties of any kind whatsoever, express or implied, in connection with these site terms and conditions or the site or its contents or services. You agree that we will not be responsible or liable in contract, warranty, or in tort (including negligence) for any of the following:

(a) Interruption of business;

(b) Access delays or access interruptions to the site;

(c) Data non-delivery, misdelivery, corruption, destruction, or other modification;

(d) Loss or damages incurred due to dealings with or the presence of off-website links on the site;

(e) Computer viruses, system failures, or malfunctions during your use of the site, including hyperlinks to or from third-party websites;

(f) Inaccuracies or omissions in content;

(g) Events beyond our reasonable control.

Furthermore, we will not be liable for any damages of any kind arising out of or in connection with the use of the site. This is a comprehensive limitation of liability that applies to all damages, including but not limited to:

• Indirect, special, incidental, punitive, or consequential damages;

• Loss of data, income, or profit;

• Loss of or damage to property;

• Claims of third parties.

In no event shall our maximum aggregate liability for such claims exceed one hundred dollars ($100.00). You further agree that no claims or action in contract, warranty, or in tort (including negligence) arising out of, or related to, the use of the site or these terms of service may be brought by you more than one (1) year after the cause of action relating to such claim or action arose. If you are dissatisfied with the site, termination of your use of the site is your sole remedy. We have no other obligation, liability, or responsibility to you. 

Indemnification

You agree to defend, indemnify and hold Herbal-Soup (and its owner, subsidiaries, officers, directors, agents, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages including reasonable legal fees, arising out of (a) your misuse of the Site or Services; (b) your violation of any of these Terms of Service; (c) a breach of your representations and warranties set forth above; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these Terms of Service and your misuse of the Site(s) and Services. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Waiver; Remedies

The failure of Herbal-Soup to partially or fully exercise any rights or the waiver of Herbal-Soup of any breach of these Terms of Service by you shall not prevent a subsequent exercise of such right by Herbal-Soup or be deemed a waiver by Herbal-Soup of any subsequent breach by you of the same or any other term of these Terms of Service. The rights and remedies of Herbal-Soup under these Terms of Service and any other applicable agreement between you and Herbal-Soup shall be cumulative, and the exercise of any such right or remedy shall not limit Herbal-Soup’s right to exercise any other right or remedy.

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Disputes

With respect to any dispute, claim or controversy regarding your use of the Site, or the Products you purchase through the Site, any dispute relating in any way to your use of the Site, these Site Terms of Use, or the relationship between the Parties (other than claims relating to the intellectual property rights of Herbal-Soup) shall be submitted to confidential arbitration here in Ontario and you agree to submit yourself to the jurisdiction and proceedings thereof. Arbitration means that an arbitrator will decide the claim and you will not have the right to a jury or a judge. It is further agreed that any dispute over the scope of this arbitration provision and any dispute as to whether a claim is arbitral shall be submitted to the arbitrator for decision. Notwithstanding the foregoing, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually, and (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Consent to Receive Notices Electronically by Posting on the Site and Via Email

You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which these Terms and Conditions refer from us electronically including without limitation by e-mail or by posting notices on this Site. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing. To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by emailing us at info@Herbal-Soup and discontinue your use of this Site. In such event, all rights granted to you pursuant to these Terms of Service, including but not limited to the limited licenses set forth above, shall automatically terminate. Unfortunately, we cannot provide the benefits of this Site to any user that cannot consent to receipt of Notices electronically.

Please note that this consent to receive Notices is entirely separate from any election you may make with respect to receipt of marketing communications. Your options with respect to receipt of marketing communications are set forth in Herbal-Soup’s Privacy Policy.

General Term of Use and Privacy Policy

You acknowledge and agree that these Terms of Use (together with our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting the changes on the Site and providing notice of such change. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms of Service. We may, with or without prior notice, terminate any of the rights granted by these Terms of Service. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

Nothing contained in these Terms of Service shall be construed as creating any agency, partnership, or other form of joint enterprise between us. In the event that any provision of these Terms of Service shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms of Service unenforceable or invalid as a whole but these Terms of Use shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms of Service are for convenience only and shall not be used in its interpretation. If you have any questions regarding these Terms of Use or the Privacy Policy please email us at info @ Herbal-Soup.

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Feel free to reach out if you need further assistance! 😊